1. Information We Collect

We may collect account details, booking details, communication preferences, and technical usage information needed to operate ConsultGen services. Where payment processing is involved, gateway providers process payment data under their own regulated standards.

2. How We Use Information

We use collected information to deliver booking workflows, authentication, scheduling automation, support communication, service analytics, and security monitoring. We do not sell personal information.

3. Data Retention and Security

Data is retained for operational, legal, and support requirements and protected with industry-standard controls. We review access and processing practices continuously to reduce risk.

4. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your information. You may also object to specific processing activities.

5. Regulatory References

Consult the GDPR and POPIA resources linked in the footer for additional regulatory context. If you have a privacy request, contact us via hello@consultgen.app.